Privacy Policy
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Your privacy is important to us. We believe in protecting your private information, and keeping it confidential. We will not give away, sell, rent, lease or lend your private information to anyone else. The information you give to MaximumProtein.com is to help us provide you with better service. When you visit our website you remain anonymous. However, when you place an order, we need to collect certain information such as your name, street address, email address, telephone number, credit card number and expiration date. This information is used only to ship your product, and is kept secure to protect it from outside parties. The only exception to disclosing your information would be when required by law, to protect our legal rights or if we receive legal process. |
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All orders will ship 1-2 business days from your order date. Your order will arrive within 5-10 business days from the shipping date. |
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International orders are shipped via United States Postal Service Parcel Post. Please allow 7-10 business days after shipment for arrival. The minimum charge for shipping international is $12.00 for 5 US lbs. The amount will steadily increase per pound after that. |
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We will accept returned merchandise with the following provisions.
- Must be within 30 days of order
- All items must be in original packing (unopened)
- There will be a 20% restocking fee
- Customer must pay return freight
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In the rare event that damage occurs to your product, MaximumProtein will implement the following policy: Damages from delivery are the responsibility of the carrier. You are responsible for making claims with the carrier, but MaximumProtein.com will do everything in it's power to help you fight the claim. As soon as damage is detected, you must contact MaximumProtein.com and the carrier. Save all packing material, as it might be required for inspection by the carrier. All claims must be made within 10 days of receipt of goods. |
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We accept payments through PayPal and any major Credit Card. It is 100% secure method of payment which is protected by extreme 128bit Secure Encryption (https:// or look for the Pad Lock on the status bar of your browser) PayPal is free for all consumers and works seamlessly with your existing credit card and checking account. It does not cost you a penny more to use secure payments with PayPal. If you don't have a PayPal account, or don't want to use PayPal, we accept credit cards directly, which is also protected by Extreme Encryption. Your financial information is safe with us. |
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Orders can only be canceled if they have not yet been shipped. If order has been shipped you should refer to our return policy. Orders are normally shipped within 1-2 business days of purchase. We operate Monday-Friday 52 weeks per year. If you need to cancel your order, please contact us as soon as possible to prevent shipment. |
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